Need some help deciding what kind of license is best for you? No problem, we are here to help! First let’s cover the different kinds of licenses we offer:
Perpetual
Perpetual licensing means that you only ever pay once for the base license. A perpetual license also comes with a 12 month update plan, meaning that for the first 12 months you have access to all upgrades for free. After that point, you can either continue with your current version of the software and refrain from purchasing a new update plan OR you can purchase a new 12 month update plan ($60 USD for a one-off purchase or $49 USD for an auto-renewing subscription).
If choosing not to update, please note that older versions of our software may work on newer operating systems but that is not guaranteed. Sometimes older apps will work for years without issue, but sometimes Apple/Microsoft will make changes which prevent older versions of the apps from working on newer operating systems.
NOTE: Please check the OS Compatibility section under System Requirements to ensure your operating system is supported.
In addition to system operating changes, updates to our software often include new camera SDK’s as well as new features, so it is strongly encouraged that you keep your license updated after the initial 12 month period.
Example
- If you purchase ShotPut Pro 2023 today, at the end of the 12 months the current version will likely be ShotPut Pro 2024. For this example, let’s say the current version is 2024.1 when your update plan expires. You would continue to have access to the current and any future ShotPut Pro 2024.1 builds. However, you will no longer receive updates beyond this until your Update Plan has been renewed, meaning you would not be able to update to ShotPut Pro 2024.2 when it is released.
Updates
Access to future upgrades depend upon whether a valid (unexpired) Update Plan is associated with your license. Update Plans are on a license by license basis, therefore if you have multiple licenses on each account, an update plan will need to be purchased for each license.
Our Update Plans are issued in 12 month increments. You get 12 months with a new purchase. There are two options when purchasing an update plan.
- Option 1: Purchase an automatic update plan renewal. This option costs $49.00 USD and will be billed annually on the day it was initially purchased. You will receive reminders each year as your renewal date approaches.
- Option 2: Manually purchase an update plan as needed. This option costs $60.00 USD and is only billed once. If you are choosing this option after your current update plan has been expired, your update plan expiration date will be set to exactly 12 months after the purchase date, regardless of the previous expiration date.
FAQ
- How do I know if my update plan has expired?
- The Update Plan status is displayed in the ABOUT screen inside the application. You may also check the VIEW LICENSES page after logging in to our website.
- Can I extend an update plan at anytime or do I have to wait until it has expired?
- You may extend an Update Plan at any time, you do NOT have to wait for the plan to expire to extend your time. To do that go to ACCOUNT>VIEW LICENSES page and select the UPDATE button beside the license.
*Update Plan prices vary by product.
Rental
Many of our software offer a rental option. This type license is a timed subscription, whose countdown begins only upon activation, not purchase. At the end of the rental period the license will expire and you will no longer have access to it.
Rental licenses will always be the most current version of software and operate the exact same as a perpetual license. Always be sure to download the latest version of the application from the link beside the license number on the VIEW LICENSES page. Rentals are a great option for short term use or simply adding another temporary workstation to a particular job.
*Rental prices vary by product.
52 Comments
does perpetual plan mean I can use it forever after 12 month of plan expiry without updating to new version.
That is absolutely right! However, if you update your operating system you will likely need to also upgrade the software to match it. Economical Update Plans are available that provide upgrades for an entire year. You’ll also want to protect your investment by taking advantage of new features, bug fixes, compatibility with latest camera formats and systems.
If I purchase a licence can I use on more than one computer at a time. Have a lot of date on show and will have a couple of computers running
thanks
Licenses can only be used on one computer at a time, we offer rentals as well as perpetual licenses.
Can one license be installed on multiple computers, as long as none of the licenses runs concurrently? We have a number of different computers that is eligible as download machines, but only one computer will be running the software at every given time.
That’s correct. You may install the software on as many computers as you wish, then just move the activation.
To do that, Deactivate on the first computer then activate on the next.
Assuming you have current version 2021 software, if you own multiple licenses you can activate the next available unused license by using the account credentials instead of license numbers.
I have a Mac version of PreRoll post which will no longer work now due to the drivers being out of date. If I update to a Perpetual license, will this same issue occur once the initial 12 months is up?
Hi there! Sounds like the driver just needs to be updated. The software won’t stop working if the update plan has expired. If you send us an email using the contact us form on the website we can look into your account specifically. Or email directly to support at imagine products dot com
I have shotput pro and updated my OS. Now shotput
is asking for a serial key.
I have tried logging into the website to get my serial key but
can not log in. I tried a reset of my password but the email
never appears in my email or even spam box.
Can you help please?
Absolutely! It’s probably best to email us via support at imagineproducts dot com so we can take a look at your account.
Thanks for your input John, we truly appreciate hearing from our customers. There is a little confusion here however, this is NOT a subscription model. When a software license is purchased, it automatically comes with a 12 month Update Plan which allows access to all updates for the next 12 months. After that, the license stays in the version the plan expired on until the Update Plan is renewed. This can happen right away (and automatically if you so choose) or anytime after the license’s Update Plan has expired. We do not force anyone to update, ever. Any new features or OS updates would be subject to a current Update Plan.
We did look at a subscription model like Adobe but ultimately felt (and heard!) that most of our customers did not want a required, recurring monthly cost which is why we did not go this route. Thank you for the feedback. I hope this clarifies our policies. Happy to answer any other questions!!
If I buy a new laptop in the future, do I need to get a new license for it? Or can I just log out from my old laptop
Hi Byron, No you do not. Your license is attached to the email address, not the computer. You will just need to login to your account and deactivate the license and then download, install and activate on the new computer.
Shotput Pro is multi user software ( can we use 2 or 4 people at a time at different place )
No, it is not. Each person will need their own license.
Is the license cross-platform?
I would like to buy a permanent license but I still do not know if I will install it on a Windows or Mac.
I ask that because in your webside you diference between ShotPut Pro Windows and ShotPut Pro Mac for purchase it.
Thanks for asking! ShotPut Pro is not cross-platform, you will need a Mac license and a Windows license if you are going to use it on different platforms.
I have a perpetual license which was attached to a mac, but now want to use it on a windows. I have deactivated it from the mac, but it is saying the license isn’t compatible. Is there a way of using the perpetual license or transferring it?
I have several laptops in use for production. How many laptops can a perpetual licence be used on?
Hi John, great question. While the software can only be used on one computer at a time, it can be moved from computer to computer pretty easily! Just log into your account and deactivate the license, then install and activate it on the other computer and you are ready to go! If you want to use the presets from one computer on another you will need to export them and import them onto the new computer. Presets do not follow the license. If you have more questions please feel free to reach us at support@imagineproducts.com
Is it possible to buy a license as reseller? Thank You
To become a reseller is fairly easy. Post the products you’d like to sell on your website and create an account on our website. Then send us a link to the products on your site for approval to sales@imagineproducts.com.
Once approved, we’ll apply a reseller discount to your profile so you may purchase and resell. Dealers can easily transfer licenses to enduser accounts from their View Licenses page.
Any chance soon for a cross Platform license?
Thanks
M. Gallone
Sowatt Music Sarl
I need buy a single license for computer on my organition or I can buy one and install it on each?
All of our licenses are authorized for a single computer. While you may install the software on multiple computers, it can only be used on one computer at a time (by deactivating then activating on the next). If you need more than one workstation functional at the same time you’ll need to purchase the appropriate number of licenses for all of them to be in use.
l need license
All licenses are found on the webpage ACCOUNT>VIEW LICENSES. Download from the link to the right.
To activate a rental license, you must use it’s license number (not account information).
I have an old license from 2014 that I paid for. Does it have any value now, or do I just start over?
Sorry, if you haven’t upgraded anytime in the last 7 years it doesn’t have any residual value.
We’ve recently streamlined our rental options for most of our applications and now offer 30-days or permanent licenses only.
How do I add a second computer to my license?
Simply purchase the number of licenses you need. One computer per license.
what are the limitations of the demo version?
Demo limitations are detailed on each product page. Basically they’re all fully functional software just time or event limited.
How many computers can I install a perpetual license?
You may install the software on as many computers as you wish, but a license can only be activated on one at a time.
To MOVE the activation between computers, you must Deactivate from the the first computer. If you no longer have access to that computer you can do it from the website under ACCOUNT>VIEW LICENSES (click the edit pencil, then click Deactivate).
Updates are published frequently so always download the latest version you are entitled to from the link to the right of your license on the VIEW LICENSES page.
Licenses are platform specific. For example, if you own a Macintosh license it cannot be used on a Windows computer. However, we do allow ONE PERMANENT exchange from one platform to another, provided that the license is up to date (your Update Plan hasn’t expired).
Hello! Is it possible to but an only 15 days license?
Currently our rentals are all 30 day periods.
Is this 30 day rental the full software version as the perpetual license?
Hola, ¿Si solo pago $149 para las suscripcion completa, despues solo se me cobraria $49 dolares para la actualizacion y eso ya me serviría para todo el año?
The $149 price includes one full year of upgrades.
To extend beyond 12 months, the second year would be $49. If you choose this option, you will not be charged the $49 plan fee until one year from today.
Hi, if I chose to have the 30days rental option, will I have access to the full software, or will it have any limitations? For me this will be a trial before committing to buy the full version.
Thanks
It’s the same software and functions as the full license. The only difference is a rental must be activated using the license number rather than your account credentials.
If I get the demo and change my mind and want the full subscription, do I have to pay an additional 149$ or just the remaining 99$?
Hello Demi,
The demo is free for users and gives them a chance to try out the software without purchasing. I believe you are referring to the rental option. Unfortunately if you purchase a rental and then decide you want a perpetual license, you must still pay the full amount.
Hi
I have a licence but it is not showing on my account. How do I add a licence?
I need to update the licence but can’t do it as my account doesn’t show the licence.
Best
Tim
Sorry to add more information, the licence came with a Mercury Pro LTO machine I purchased.
thanks
Hello Tim,
If you email support@imagineproducts.com with your situation and include your software license code (it should be located somewhere on your machine) they will be able to transfer over the license to your account and you will be able to update it from there. Please let me know if you have any other questions!
hi the demo for shotputpro its for 10 offloads or ten days?
Hello Tomas,
The demo is for 7 days or 10 uses, whichever comes first. However, if you find you need longer to evaluate the software email support@imagineproducts.com and we can initiate a longer trial period.
Best regards,
Imagine Products Support Team
Hi. Can the rental period be extended? If after 30 days I still need to use the product, can I extend the rental period consecutively and still pay for rentals?
Hello James,
Unfortunately, the rental period cannot be extended. However, purchasing a new rental license will issue you a new 30 day license. You can then find the new license code by logging into your account at ImagineProducts.com.
It is possible that we may be able to work our an alternate solution if needed. Please reach out to support@imagineproducts.com if you would like to discuss this!
Best regards,
Imagine Products Support Team