Shipping & Returns

ORDERING FROM US

Please place an order with us by first registering as a member on our Site if you have not already done so, and then ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

We may refuse to accept an order:
  1. when hard goods are not available or out of stock;
  2. when payment authorization cannot be obtained;
  3. if there has been a pricing or product description error; or
  4. if you do not meet any eligibility criteria set out in our terms and conditions.


You represent and warrant that if you are purchasing something from us that
  1. any credit card information you supply is true, correct and complete;
  2. charges incurred by you will be honored by your credit card company; and
  3. you will pay the charges incurred by you at the posted prices, including any necessary shipping fees and applicable taxes.


PRICING

For all software products possible, we publish the most current price. Some of our software products, however, require special services and therefore a custom price quote is necessary. These products are noted on our Site with a price of "Call or Email for a Quote."

All software is delivered electronically. Therefore no shipping is charged for applications.

For hard goods, we must charge separately for shipping fees. We reserve the right to adjust shipping fees as necessary on hard goods.

Software is provided as "Download" only--no discs will be shipped.

RETURN POLICY

Due to the nature of our Site and products, we have a strict NO RETURN policy for all software products. No software product shall be able to be returned or refunded under any circumstances. If you are unsure which software product fits your specific needs, please contact us before purchasing so we may assist you. Nearly all of our applications have demos, you are strongly encouraged to try an application before purchasing.

At our discretion, some hardware products may be able to be returned for an identical replacement should the hardware prove to be faulty during a limited amount of time after purchase.

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