Frequently Asked Questions : Imagine Products, Inc., Tools for Video Logging, Sharing, Enhancing, Archiving

Frequently Asked Questions by Category (view all)

09/03/2009		The software reports an error when I try to "Check for Updates" from within the application?
07/23/2009		The computer I want to install CrimeVision on does not have Internet access. How am I supposed to activate the program?
07/23/2009		We have CrimeVision installed on my computer as well as Det. Joe's computer, but he was promoted and won't be using CrimeVision anymore. Meanwhile Det. Bob is taking his place and needs CrimeVision on his computer. Do we have to buy another copy for Det. Bob?
07/23/2009		I want to DeMux a multiplexed file, but I have no idea how many camera streams there are. I can't perform DeMux if I don't know that, right?
07/23/2009		My Zoom function is broken. Why can't I Zoom an image in the Workspace?
07/23/2009		CrimeVision won't open a DVR video file. Why?
07/23/2009		More than one person (profile) uses this computer. Can everyone access CrimeVision?
07/23/2009		I have just set up my CrimeVision system, and am trying to start a New Case to begin work. Every time I select New Case, the program crashes. I just got a bad copy of software, right?
07/23/2009		I have an AVI file, but CrimeVision's Video Functions won't work. Now what?
07/23/2009		The Program Won't Launch